Privacy Policy

Effective Date: 1st April 2025

This Privacy Policy explains how Dragon Engineering Services Ltd (“we”, “our”, or “us”) collects, uses, and protects any personal information that you provide when using our website: https://dragoneng.co.uk.

We are committed to ensuring your privacy is protected. Should we ask you to provide any personal information via this website, you can be assured it will only be used in accordance with this Privacy Policy.

1. Who We Are

Dragon Engineering Services Ltd
Morfa Works
Machynys Road
Llanelli
Wales
SA15 2DN
Email: info@dragon-eng.co.uk

We are the data controller responsible for your personal information.

2. What Information We Collect

We may collect and process the following personal data when you use our website:

Name
Email address
Phone number (if provided)
Any other information you choose to include in your message

This information is collected when you submit a message via the contact form.

3. How We Use Your Information

We collect and use your personal data for the following purposes:

To respond to your enquiries submitted via the contact form
To communicate with you if you have requested information or services
To maintain internal records of enquiries
To improve the website and user experience

We do not use your data for marketing purposes without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the basis of legitimate interests—specifically, to respond to your enquiry and maintain a record of communication.

5. How We Store Your Information

We take reasonable steps to protect the security and confidentiality of your personal data. Data submitted through the contact form may be stored securely on our internal systems and is accessible only to authorised personnel.

We will retain your data only for as long as is necessary to respond to your enquiry and comply with legal or contractual obligations.

6. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers only when necessary for the purpose of operating this website or handling your enquiry—and always with appropriate safeguards in place.

7. Embedded Content and Cookies

This website includes an embedded Google Map to display our location. Google may collect usage data in accordance with its own privacy policy when you interact with this map. We do not control the data collected by Google.

For more details, see Google’s Privacy Policy.

This website does not currently use cookies for tracking or analytics.

8. Your Rights

Under UK data protection laws, you have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request erasure of your personal data (where applicable)
Object to or restrict processing in certain circumstances

To exercise any of these rights, please contact us at info@dragon-eng.co.uk.

9. Changes to This Privacy Policy

We may update this policy from time to time by posting the revised version on this page. Please check back periodically to ensure you are happy with any changes.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: